- (A) Sales
- (B) Service
- (C) Manufacturing
- (D) Benefits and Compensation
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- (A) DFD
- (B) Information flow diagram
- (C) XML
- (D) Entity relationship diagram
- (A) Input
- (B) Processing
- (C) Control and feedback
- (D) All of the above
- (A) technical hardware and software solution for the business problem
- (B) business problem statement
- (C) statement of the system users’ business requirements
- (D) technical blueprint and specifications for a solution that fulfills the business requirements
- (A) systems designer
- (B) project manager
- (C) systems owner
- (D) external system user
- (A) relevance
- (B) media
- (C) presentation
- (D) timeliness
- (A) Organizing, dealing, planning, controlling
- (B) Planning, scheduling, controlling, organizing
- (C) Planning, organizing, leading, controlling
- (D) None of these
- (A) Value
- (B) Decision making
- (C) Business
- (D) Re-engineering
- (A) 1951
- (B) 1952
- (C) 1953
- (D) 1954
- (A) expert
- (B) managerial
- (C) executive
- (D) decision

