- (A) Customers care department
- (B) HR department
- (C) Marketing department
- (D) Production department
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- (A) line chart
- (B) pie chart
- (C) scatter char
- (D) bar chart
- (A) ellipsis control
- (B) Internet hyperlink
- (C) check list box
- (D) slider edit calendar
- (A) Top down
- (B) Bottom up
- (C) Neutral
- (D) Zero-based
- (A) internal, external
- (B) personal, organizational
- (C) useful, unuseful
- (D) constructive, destructive
- (A) Data access system
- (B) Data analysis system
- (C) Fore cast-oriented data analysis system
- (D) System based on accounting models
- (A) Management accounting
- (B) Operations research
- (C) Exchange commission
- (D) System theory
- (A) strategic decision making
- (B) operational control
- (C) knowledge level decision making
- (D) management control
- (A) Half duplex. , Duplex. , Singlex
- (B) Half duplex. , Duplex. , Simplex
- (C) Half duplex. , Duplex. , Half Singlex
- (D) Singlex, duplex, half triplex
- (A) external report
- (B) summary report
- (C) detailed report
- (D) exception report
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